Successfully requesting something, whether it be an interview, a review of your latest product, a blurb for your book cover, or any other collaboration (or favor), requires a certain level of tact and courtesy. It requires, at the very least, that you avoid the gaffs...
As admin, secretary, assistant, or Can-Do-Ologist, I've worked inside the very full inboxes of several very successful (and very swamped) folks in both the offline and online business worlds. A couple of times, people asked me for tips on getting responses from those...
Far and away, the biggest mistake I made starting out in business was making myself too available and responding to email way too often. I wanted to seem competent and trustworthy, and the easiest way I knew to do that was to be perpetually available. I tried to be...
On some days, I check email all day long. Other days, I may only check it a couple of times, especially if I've got several client appointments or am working on intensive projects. When I mention that I sometimes only check email once or twice a day, people say,...
Email, for many of us, has reached a point where it feels burdensome and out of control on more days than not. Some folks are ditching email entirely–an impulse I can't claim is unfamiliar, though that's probably not a realistic possibility for many of us. I'm...
