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Are you answering the wrong kinds of questions?

How someone asks you a question tells you what is they're seeking from you: validation, or a solution. If you answer a validation seeker's question with a solution oriented response (or vice versa), you're apt to wind up with a dissatisfied client, reader or customer,...

WoW no. 1: Ideas vs. Execution

“Ideas are cheap and easily replicated these days; it’s the execution that really counts.” —Alexis Maybank & Alexandra Wilkis Wilson, co-founders of Gilt Groupe P.S. In case you're wondering, WoW = Words of Wisdom 🙂

The Truth About Your Business & Its Rough Patches

Any commitment–from going to school to having children to training for a 5K to marriage–will have its rough patches. They're a normal, natural part of the cycles of discovery, growth, learning and realignment. Creating and running a business is no...

Thoughts on Youth

When someone says (some variation of), “She's so young, what does she know about life? It's easy to think you're wise when you're so young and naive.” I like to think, “How fortunate for me that I met her & was reminded of all the wisdom I...

Entirely possible

“You should always end your blog posts with a question,” he reminded me. “Otherwise people won't know you want them to leave a comment.” “Isn't it possible,” I replied, “that people would know it's okay to respond or share or...