My brother Chaz had a rollerblading accident on Friday, and wound up with two badly broken wrists. He’s had surgery on his right wrist (and is the proud owner of a metal plate and some pins and some wires in that arm now, sure to set off metal detectors wherever he roams), and the left wrist will be put in a cast sometime in the next couple of weeks. He’s currently recovering at home and is in really good spirits.

We’ve received a plethora of well-wishes from folks far and near, many via Twitter and Facebook. I can’t tell you how much we all appreciate the kind words and support (and the many wishes for fast healing!). Suffice to say… big, big THANKS to everyone for sending your thoughts and good energies.

If the text in the images seems blurry, just click on the image to see a higher-resolution version of the image, which will open in a new window or tab.

wishes for Chaz from Rissa's twitter streamThe fellow referring to cocoa and coffee (above) is speaking about something else entirely, though I’m sure Chaz would think references to cocoa and coffee were pretty swell too.

wishes for Chaz from Rissa's twitter stream

wishes for Chaz from his Facebook page

wishes for Chaz from his Facebook page

wishes for Chaz from his Facebook page

wishes for Chaz from his Facebook page

wishes for Chaz from Rissa's Facebook page

wishes for Chaz from Daddio's Facebook page

wishes for Chaz from Mums' Facebook page

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My local library has a Summer Reading Program, open to readers of all ages, children through adults. I participated enthusiastically when I was a child, every summer. This summer I decided to participate as an adult. I was excited–I’ve just gotten back into the habit of reading, thanks in large part to having purchased a Kindle, and I thought, “How perfect! I can read all these books on my to-read list and participate in the Summer Reading Program too!”

Alas.

After I signed up, I opened up my “Record your books you’ve read here” form the librarian gave me, and noticed a line that said “Books must be checked out from the Wells County Public Library.”

So I exchanged tweets with the library, and was told that children and teens could use non-library books for their reading programs (they just had to get their books OK’d by a librarian). But adults had to use only books checked out from the library.

This really, really frustrates me.

Why the library is thwarting its own goal

I think the library’s goal is to encourage adults to come in to the library. Fair enough, and a worthwhile goal to have.

But what I think the library’s decision overlooks is the probability that limiting my book selection to library-only books won’t result in me entering the library and checking out books, but rather result in me not participating in the program at all. I already have a stack of purchased books (hardcopy & on my Kindle) that are waiting to be read — checking out other books doesn’t appeal to me when I’ve got such a plum stack of to-be-read material already.

If the library lifted its restriction and allowed me to use non-library books for my reading program, I would participate. And my participation in the program means that I’d be going into the library about once each week for the next five or six weeks. That’s five or six trips to the library.

Once I enter the library, the library now has my attention: do they have a used book sale going? I might stop by and purchase while I’m there. Do they have a new book club forming? I’ll see the sign on my way through and perhaps decide to participate. Are they seeking volunteers for an upcoming event? I might sign up while I’m there. Do they have a CD I’ve been excited to listen to? I might check that out while I’m there.

The fact is that the library, by restricting the books I can read for the program, is sacrificing five or six opportunities to have me in the library where I might participate in other library-related activities. So the attempt to force me to use the library… backfires.

Don’t fight a losing battle. Change the rules of the game!

The rise of online booksellers (Amazon and the independents too) has made the need for libraries drop significantly. For better or for worse, it’s what’s happened. It is the reality we’ve got.

And with the introduction of the Kindle and the E-book and the digital reading opportunities currently in existence and soon-to-be-born, public libraries, in their current incarnations, are going to continue taking a beating.

The solution isn’t to try to block the use of these alternate channels of books and reading, but to collaborate with ‘em. Examples:

  • Have a book group where one of the books is a new-to-Kindle book, and encourage Kindle readers to come.
  • Have an online forum for library card holders. Maybe even have an online reading group dedicated to e-books (there’s lots of free ones out there).
  • For programs like the Summer Reading Program, allow books of all sorts: library check-outs, personally owned, swapped from a friend, on Kindle, ebooks. But maybe offer a bonus for library check-outs. (Maybe library-check outs get you entered into a bonus drawing for a prize. Or maybe every library check-out book counts as two books for your reading tally. Or maybe after you read 5 library check-out books you get a bonus prize that isn’t available otherwise. There are lots of options.)

Inclusion offers more gains than exclusion.

The fact is that those who’ve found alternatives to the library (and are happy with them) aren’t suddenly going to return to using the library like they once did. That’s neither good nor bad — it just is.

So what’s left is not the choice whether to change someone’s book acquisition habits, but to figure out how to engage readers regardless of their acquisition habits to the benefit of the library.

And to that end (as the music industry who once railed against digital music can profess), exclusion does not equal persuasion. Inclusion can work magic and can revitalize a struggling industry. Exclusion usually results only in driving a bigger wedge between you and the audience you’re trying to reach.

So to my library, I close with this request: Include me. Don’t sacrifice the presence I’m offering because it isn’t the presence you had in mind — it is still a presence that you wouldn’t (and won’t) have otherwise. That’s a gain, even if it isn’t precisely the gain you wanted. What you gain through inclusion will far outweigh what you might gain through exclusion.

The library has indicated a willingness to consider what I’ve written here & I’m keeping my fingers crossed for a good dialogue and compromise! I’ll update in the Comments below as I know more.

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Liberty’s Teeth: Lessons in rocking your audience

18 June 2009

My uncle Paul (my Dad’s bro) plays rhythm guitar in a rock cover band called Liberty’s Teeth. And they’re pretty fantastic.

The band is often booked to play at bars and nightclubs, though they also have several bookings for weddings and parties too. I got to see them play for the first time at an outdoor [...]

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How a lawyer becomes a can-do-ologist, and why it’s not such a big leap after all

17 June 2009

From lawyer to VA: a more logical switch than what you might think.
I used to be a lawyer. Then I became a Can-Do-Ologist (kind of a Virtual Assistant, or VA). And somewhere in between there, I made a shift that made a lot of people say, “What the… ?”
Because “lawyer” is kind of an end-game [...]

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Progress! It’s a good thing.

3 June 2009

Why yes, Virginia, there is an end in sight.
I’ve made big steps forward with this here website thing on the internets. Yay me. You can read about me, determine whether you and I would make a good working fit, and contact me with one of those high-falutin’ contact forms. Technology. Also a good thing.
Importing my [...]

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Totally True Fairy Tales #1: Happy Birthday, Havi

7 March 2009

Once upon a time…

there lived a woman named Marissa who did some internet stuff and some assistant stuff and a whole lot of websurfing and blog-reading stuff.
One day, in and amongst her usual websurf locations, she happened upon a blog called The Fluent Self.
And it wasn’t what she expected, even though she didn’t expect anything, [...]

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The SuperSiblings: Secret Identities Revealed!

1 March 2009

Alex: Federal Marshall Samurai

Putting to good use his prized medieval sword, Federal Marshall Samurai is unafraid of danger, of putting the smack down on ignorant fools with too much lip, or of professional urine collection. Having built his reputation on slicing through excuses, slashing B.S. blather, and standing ground that meeker men fled when the [...]

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What Obama and Vince the ShamWow guy both did right: Don’t Message the Audience

29 January 2009

DaveFleet.com offers a great blog post called Don’t “Message” Me.
The main idea of the post ties into the increasing push for corporate transparency; people are no longer sated by a soundbite, or a tagline.
Consumers no longer want to be told, “Just do it.” We want to be shown why we should “just do it,” and [...]

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Happy Birthday card to Mums

29 January 2009
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Abundance, heart, and why NCIS will premiere in my den tonight

2 January 2009

I wanted to have my theme words set for ‘09 prior to ‘09 actually arriving, but that didn’t happen. But I did get ‘em solidified by Day 2 of ‘09, so that’s still doing just fine, I think.
Theme Words for 2009…(drumroll, please!)
They are Abundance + Heart.

Photo by Incurable Hippie

I want to focus on seeing, [...]

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